They never would admit there was any kind of problem. When 30 systems stop working at the same time and the only two things they have in common is theĪpp and the phone type, it’s not the DVR/NVR. I found it interesting that the first thing Hikvision wanted was the system serial number. Something out the feature for notifications is very unreliable. This tells me the problem is definitely within the iOS from apple and/or the apps compatibility. Something in that update was related to notifications. The fact that the update turned off notifications tells me When they were turned back onĮverything worked again but it did not last. Install, notifications were turned off for all the systems within the app. Several months ago when it had stopped working, there was an update for the iPhone iOS and after the Phone with ivms-4500 or nvms7000 other than an iPhone it works fine. The recent times when it has stopped working, three times this year now, including at about 6:30pm todayĮvery time it has happened, when viewing the systems on a PC or laptop running ivms-4200 or using a

Would work in some cases when the ivms-4500 did not. In the app and it worked in some cases.(thinking it was the US server) We also tried using NVMS7000 and it As a test in the early stage of seeing this we had tried changing the region setting When the notifications stop, everyone I monitor had the same problem ' if ' they had an iPhone and were The line crossing and alarm push notifications had worked very well for everyone until the first time we Some systems are branded, some are OEM and range in age from newly installed to about I monitor about 30 systems for clients using Hikvision NVR's and DVR's.

Just though I'd let you know what I have seen with this. New here and found the forum when looking for info on this issue. If you connect using IP address or domain name, live viewing and playback will work as normal but push notifications will not. To be honest - the only downside to Hik Connect is that to receive the notifications, you need to make the connection in the app via Hik Connect registration.

push notifications straight to the app even when closed (notification centre only in iVMS-4500 if closed).

Is there a reason that you don't want to use Hik Connect instead of iVMS-4500? It works so much better than iVMS-4500 especially with regard to events: I've just checked on another system I installed and although it's a discontinued model, your E series NVR will support Hik Connect. I have had it working since the last update, so I can only assume that a change in one of the iOS updates has broken the functionality. Click to expand.Just checked and I can confirm push to iVMS-4500 is no longer working.

Nvms7000 connection failed on android